HMS DBMI Helpdesk

HMS DBMI Helpdesk

This is the portal for Harvard Medical School Department of Biomedical Informatics Helpdesk. Please see the links below to submit a support request for the appropriate project.

Portals

  1. UDN Gateway Service Desk

    Welcome! You can raise a UDN Gateway Service Desk request from the options provided.

  2. 4DN Service Desk

    Welcome! You can raise a request to the 4DN-DCIC Support Team using the options provided.

  3. Avillach Lab Software Requests

    Submit data refreshes, feature requests, issues, or requests for assistance.

  4. SMaHT Support

    Welcome! You can raise a request for SMaHT Support using the options provided.

  5. DBMI AWS Landing Zone Service Desk

    Welcome! You can raise a request for DBMI Landing Zone Service Desk using the options provided.

  6. Service Workbench

    Welcome! You can raise a request for Service Workbench using the options provided.

  7. CGAP Support

    Welcome! You can raise a request to the CGAP Support Team using the options provided.

  8. NHANES Service Desk

    Welcome! You can raise a request for NHANES Service Desk using the options provided.

  9. Data Portal Service Desk

    Welcome! You can raise a request for Data Portal Service Desk using the options provided.

Suggested forms

  • Technical support in UDN Gateway Service Desk

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

  • Get help in 4DN Service Desk

    Get assistance from 4DN-DCIC staff

  • Assistance in Avillach Lab Software Requests

    We are here to help, let us know if you need assistance.

  • Reset MFA in DBMI AWS Landing Zone Service Desk

    Need to reset MFA for access to Okta/AWS

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